Technical Issues
App problems, notifications and errors.
Common Questions
The app is not loading or shows an error.
Check your internet connection and pull-to-refresh. If the problem continues, force-close and reopen the app. Still stuck? Contact support with what you see on screen.
Need personalised help? Log in and chat with support.
I am not receiving notifications.
Check that notifications are allowed for the app in your phone settings. Also make sure you are logged in — notifications follow your account.
Need personalised help? Log in and chat with support.
Images are not loading.
This is usually a slow connection. Images load lazily — scroll again on a better network or restart the app.
Need personalised help? Log in and chat with support.
How do I report a bug?
Use "Chat with Support" and describe what happened with the screen name — screenshots help a lot. We fix reported bugs in app updates.
Need personalised help? Log in and chat with support.